Terms of Service

Last Updated: July 8, 2025
Operated by Immobilienverwaltungsgesellschaft Lumpe GmbH
Registered Address: Zschiedger Weg 5, 01705 Freital, Germany

1. Acceptance of Terms

By accessing www.azoneoutlet.com, you confirm:
✅ You are ≥18 years old or using a parent/guardian’s account
✅ You agree to these ToS + referenced policies (Shipping, Privacy)
✅ Prices/availability may change until order confirmation

2. Order Contract Formation

3. Prices & Payment

• Currency: All charges in EUR
• Taxes: German VAT (19%) applied to EU orders
• Price Errors: Right to cancel obvious pricing mistakes

4. Delivery & Risk Transfer

• EU Shipments: Risk transfers upon delivery to carrier
• International: Risk transfers at EU customs exit
• Delays: Force majeure exempts liability

Details: Shipping Policy

5. Returns & Warranty

• Withdrawal Period: 14 days (EU/EEA) / 30 days (non-EU)
• Defects Claim: 24-month warranty (EU orders)
• Absolute Exclusions:
  → Assembled furniture
  → Customized products

Conditions: Return Policy

6. Prohibited Conduct

⛔ Resell >10 units without authorization
⛔ Reverse-engineer products
⛔ Submit fraudulent chargebacks
Violations trigger account termination

7. Intellectual Property

• Customer Content: Reviews/photos grant us royalty-free license
• Our Assets: Logos/product designs © Lumpe GmbH 2025

8. Liability Limitations

9. Governing Law & Disputes

• Applicable Law: Germany
• Mandatory ADR: EU consumers via OS Platform
• Jurisdiction: Competent courts in Freital, Saxony

10. Modifications

• Effective Date: Changes apply 30 days after site posting
• Notice Method: Account notification banner

Contact Legal Authority: shop@azoneoutlet.com (Subject: “LEGAL”)